Billing and Payments FAQ
- What is Nelnet QuikPay?
- I do not need the Student Health Insurance or Dewar Tuition Insurance. How do I waive?
- Since my student is living off campus, why am I charged a meal plan?
- Should I make a payment if I don’t know what my financial aid package will be?
- Why isn’t my work study award credited to my account?
- What is a memo? Why doesn't my outside scholarship show up in the memo balance?
- I'm on financial aid and would like to take out a loan, how do I go about doing this?
- What is the on-call travel insurance and why am I being charged?
- I am on the monthly payment plan. Why is there a balance on my account?
- My student is studying abroad this year; why am I being charged full Vassar tuition?
- My student is studying abroad, does the Vassar Health Insurance cover him/her while they are abroad?
- I am an international student, why am I not able to waive the health insurance?
- I waived the health insurance and was denied. Why?
- I am a student, how do I log into Nelnet Quikpay to view and pay my bill?
- I am a student, how do I give my parents permission to access my bill?
- How do I set someone up as an Authorized Payer?
- Do you offer a payment plan?
- How do I sign up for a payment plan?
- I have a credit balance on my student account, how do I receive these funds?
- I have direct deposit set up for my work study pay. Is that the same?
- Why do I have a hold on my account?
- My account is with a collection agency. Can I arrange a payment plan with the college instead of the agency?
What is Nelnet QuikPay?
Nelnet Quikpay provides online student billing statements and real time activity.
I do not need the Student Health Insurance or Dewar Tuition Insurance. How do I waive?
Since my student is living off campus, why am I charged a meal plan?
Should I make a payment if I don’t know what my financial aid package will be?
Yes. Even if your financial aid award has not been finalized by the payment deadline, you are responsible for paying the charges on your bill. Once your aid is finalized, your payment arrangements may be adjusted. If you are participating in the monthly payment plan, you may either increase or decrease the amount of your contract at that time. If you made a payment in full, and the finalized award creates a credit balance, you may request a refund. Note: It is extremely importantant to pay your bill. Failing to do so will prevent you from participating in room draw, registering for classes, and possibly even returning for the following semester.
Why isn’t my work study award credited to my account?
What is a memo? Why doesn't my outside scholarship show up in the memo balance?
A memo is anticipated aid funds or payments that have yet to be received. The college recognizes that the memo will become a payment once the requirements to receive these funds have been met. An example of a memo is a Perkins Loan for which a student has yet to sign a promissory note or complete the entrance interview.
Students receiving outside scholarship awards must provide acceptable documentation prior to the published payment deadline for the funds to memo. Acceptable documentation includes a copy of an award letter, billing authorization, or sponsorship letter. Unless specifically stated in the sponsorship letter, all outside scholarships will be evenly applied to the fall and spring semesters. Providing this documentation will allow the college to memo the amount on the monthly statement until the award is received.
I'm on financial aid and would like to take out a loan, how do I go about doing this?
To request a loan, send an email with the desired loan amount to finaid@vassar.edu. For information on types of loans, please refer to the Loans and Lenders page.
What is the on-call travel insurance and why am I being charged?
All students studying abroad are charged mandatory on-call travel insurance. For more information, please refer to the Insurance page.
I am on the monthly payment plan. Why is there a balance on my account?
My student is studying abroad this year; why am I being charged full Vassar tuition?
My student is studying abroad, does the Vassar Health Insurance cover him/her while they are abroad?
I am an international student, why am I not able to waive the health insurance?
I waived the health insurance and was denied. Why?
I am a student, how do I log into Nelnet Quikpay to view and pay my bill?
I am a student, how do I give my parents permission to access my bill?
How do I set someone up as an Authorized Payer?
Do you offer a payment plan?
How do I sign up for a payment plan?
I have a credit balance on my student account, how do I receive these funds?
There are two steps to the refund process. 1) Make your request via the Student Account Refund Request Form. 2) To receive the funds, link your bank account for direct deposit. Log into Nelnet Quikpay and select 'Student Choice Refunds' > 'Manage My Student Choice Refunds Account' > 'Edit Refund Method' and enter your bank account information. All refunds are issued electronically.
NOTE: If a credit balance is due to a memo (anticipated aid), we cannot issue a refund until the aid has been paid to the student account.